

Hospitality / Hotel Systems
Hospitality & Hotel Design
Guest-facing hotel communications built to reassure instantly, sell clearly and hold premium standards at scale.
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Category Overview
Where this category gets won or lost.
Work delivered for Hilton, Hampton, DoubleTree, Hotel Indigo, Crowne Plaza, Holiday Inn, Holiday Inn Express and ibis. The delivery focus is practical and relentless: make messages instantly clear in high-footfall spaces while protecting brand tone, consistency and visual polish across every guest touchpoint.
Guest-facing campaigns and collateral systems designed for instant comprehension
Adaptation across multiple global hotel frameworks without loss of quality
Print and digital outputs tuned to real venue lighting, pace and usage
Consistent standards across premium and mid-market hotel brands
Case Study
Hospitality & Hotel Design: the brief, my role and what was delivered.
The challenge
Hotel groups have strict global brand standards, but every property needs its own promotions: restaurant menus, events, weddings and seasonal offers. The material has to look like the brand, read instantly in a lobby, lift or restaurant, and be ready for the printer quickly.
My role
Agency designer and client-facing project lead at Lateral Line Creative Services (2014 to 2019).
- Campaign and collateral design for Hilton, DoubleTree by Hilton, Hampton by Hilton, Hotel Indigo, Crowne Plaza, Holiday Inn, Holiday Inn Express and ibis properties.
- Promotional flyers and posters, event and restaurant materials and guest-facing collateral, produced within each brand's guidelines.
- Press, brochure, flyer and collateral suites for hotel groups and regional business campaigns.
- Design work for Marco Pierre White Restaurant.
- Promotional photography and video for hospitality and event-led campaigns.
How I approach it
- 01Work inside each group's templates and rules, then adapt for the individual property and its offer.
- 02Write and lay out for guests on the move: one message per piece, readable from a few steps away.
- 03Supply print-ready files with the right bleed, stock and finish so properties can reorder without delays.
Deliverables
- Promotional flyers and posters
- Restaurant and event materials
- Guest-facing collateral
- Brochures
- Press adverts
- Tent cards and factsheets
- Photography and video


